Complaints & Unwanted Calls

We take all complaints seriously. If you've received unwanted calls from a YesTalk number, please let us know so we can investigate and take appropriate action.

Complaint Information

Report by Phone

+441615050505

Mon–Fri 9AM–6PM GMT

Email Us

[email protected]

Direct complaints team

Response Time

Within 48 hours

We investigate all complaints promptly

Important Note

YesTalk provides telephone numbers to businesses and individuals. We are not responsible for the content of calls made by our customers, but we take complaints seriously and will investigate any misuse of our services.

Additional Resources

Telephone Preference Service (TPS)
Register your number to reduce unwanted sales calls
www.tpsonline.org.uk

Ofcom
Report persistent nuisance callers
www.ofcom.org.uk

File a Complaint

Please provide as much detail as possible about the unwanted call(s) you received.

Your Full Name *

Your Email Address *

Your Phone Number

YesTalk Number that Called You *

Date of Call

Approximate Time

How many times called?

Type of Call

Complaint Details *

Have you contacted the caller directly?

I am registered with the Telephone Preference Service (TPS)

I confirm that the information provided is accurate and agree to YesTalk processing this complaint according to our Privacy Policy. *

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What Happens Next?

Investigation

We'll investigate your complaint within 48 hours and identify the customer using the number.

Action

We'll contact our customer about the complaint and ensure they understand proper calling practices.

Follow-up

We'll follow up with you to confirm the issue has been resolved. Repeat offenders may have services suspended.